Call for CVs




The International Organization for Migration in the United Kingdom (IOM UK) is an intergovernmental organization with 166 member states, with more than 400 field offices in over 150 countries. Established in 1951, IOM promotes humane and orderly migration for the benefit of all. In the UK specifically, IOM works in resettlement, integration, counter-trafficking, diaspora and development, migrant assistance, migration policy and research, and community cohesion. More information is available at

IOM, in close partnership with UNHCR, central and local government agencies, and civil society partners, has been facilitating the resettlement of refugees to the UK since 2004. Currently, IOM UK provides cultural orientation sessions for Syrian refugees prior to their arrival in the UK to enhance their integration process by providing them with accurate and relevant information about the UK.

IOM’s experience in numerous countries has found that integration is a two-way process, however, working best when both refugees and those in receiving communities have a good understanding of each other’s expectations, cultural differences, and practices. IOM UK launched its Syrian Information Sessions in May 2016 to increase local knowledge of the Syrian communities being resettled in the UK, and thus supporting strong, appropriate integration services. To date, the programme has delivered 35 sessions to nearly 900 participants across the UK.

With this Call for CVs, IOM UK invites United Kingdom residents with knowledge about Syria and Syrian culture, life, and society to apply for a consultancy position of Cross-Cultural Facilitator.  Cross-Cultural Facilitators will provide information sessions on Syria and Syrian refugees to local authorities and partners participating in the Syrian Vulnerable Persons Resettlement programme. We are looking for cross-cultural facilitators available on an on-call basis. Members of the Syrian community and female candidates are highly encouraged to apply for this exciting position.   

The duties and responsibilities of the Cross-Cultural Facilitator include:

  • Assist in the development and updating of high quality teaching materials, visual aids, handouts, and activities;
  • Confidently and proactively research and provide accurate information on Syrian culture and society to enhance information session content;
  • Provide Syrian country and culture information sessions to local authorities and their partners throughout the UK;
  • Ensure all arrangements are in place for each session, such as travel arrangements;
  • Write and submit reports following the delivery of each information session;
  • Maintain positive and professional relationships with local authorities and their partners;
  • Proactively communicate relevant feedback and opportunities received during information sessions to appropriate IOM staff;
  • Promote information sessions where appropriate;
  • Assist in other assigned and relevant tasks from time to time

Chosen facilitators must attend in-house training on content and teaching methodologies in information sessions, UK resettlement, and integration, as well as shadowing the lead facilitator, before delivering information sessions directly.

Personal refugee background or experience working with refugees is an advantage. Teaching experience is a vital asset.


  1. Excellent knowledge of Syrian life and society through experience;
  2. Capable of working in a multicultural environment;
  3. Excellent communication skills (written and oral);
  4. Knowledgeable about interactive teaching methods;
  5. Excellent presentation skills; ability to present in public forums;
  6. Ability to handle confidential and sensitive information;
  7. Ability to make effective decisions under time pressure;
  8. Good level of computer literacy;
  9. Ability to work under pressure.

Languages:                   Fluent command of spoken and written English is a requirement. Fluent command of written and/or spoken Arabic is an advantage.

Cover letter with CV in English should be sent to:                

Location:                       Throughout the United Kingdom                             

Date to commence:        When needed (on-call basis) starting mid-July 2017

Submission deadline:    Continuous call for CVs      

Qualified facilitators will be appropriately remunerated in this role.

Only EU citizens or persons holding a valid residence or work permit for UK/EU will be eligible for consideration. 

Please note that due to the high volume of applications, only short listed candidates will be contacted.