Information on the Covid-19 Emergency

COVID-19 – and the measures taken to combat it – have changed almost every aspect of life for people living in the UK, including migrants. During this time, access to information is not only vital to understand the risks to our health, but also to adapt to these new circumstances and look for help when it is needed. IOM UK has created a “COVID-19 Migrant Information Service” online platform to provide multilingual information on five key areas of every-day life that have been significantly impacted by the COVID-19 emergency: Health, Employment, Benefits, Housing, and Immigration

Many migrants can find it difficult to in navigate complex information as they may face linguistic barriers. Providing accessible information in multiple languages helps people to better understand the services they are entitled to and access them when needed. IOM UK is providing this information in English, Spanish, Portuguese, Arabic, Romanian, Chinese, Albanian and Vietnamese, with Polish to be added soon. 

Please visit to access multilingual information on COVID-19 measures and support in the UK.

In addition, IOM UK is offering a webinar, available on multiple dates, targeting frontline staff working on the COVID-19 response at a community level, to provide an overview of engaging migrant communities, diaspora leaders and migrant-led community organisations in a partnership approach to develop and communicate successful response measures. Please check the link below for further information and upcoming dates
“Engaging Migrant Communities in the Context of Covid-19: Lessons from the Field”

If you have any questions, please do not hesitate to reach out to us at: [email protected] 


The current outbreak of COVID-19 is – first and foremost – a health issue and affecting us all. The virus has shown that it does not discriminate - but many refugees, those forcibly displaced, the stateless and migrants are at heightened risk. IOM reiterates the need for migrant-inclusive approaches, in the overall COVID-19 response and calls on countries to address the particular needs and vulnerabilities of migrants, regardless of their immigration status, particularly in the spirit of Universal Health Coverage.

The crisis is also having an unprecedented impact on mobility both in terms of regimes for border and migration management, and the situation of all people on the move, including those displaced by conflict or disaster. The global mobility has been affected in the form of various travel disruptions, restrictions and blockages. To better understand how COVID-19 affects global mobility, the International Organization for Migration (IOM) has been working to map the impacts on human mobility, at Global, Regional and Country level. Resources ad information are available here

Since January, IOM’s global workforce has been mobilized across the world, and have been working with governments to plan their responses and save lives as the global health crisis evolves into the most significant mobility crisis ever. IOM COVID-19 response covers all regions of the world, and comprises a wide range of on-going and planned activities aimed at reaching the vulnerable and building operational capacities to address the mobility dimensions of this pandemic.

More information on IOM response can be found here and the situational reports here

The EUSS continues to be open for applications from EU nationals and eligible non-EU nationals. While the deadline for applications remains 30 June 2021, it is important to apply as soon as possible. Having settled status is very helpful when seeking financial support in the event of losing a job or struggling to pay rent as it automatically proves that you have a right to reside in the UK.  

While applications under the EU Settlement Scheme continue to be processed, they will take longer than usual. Many support services are currently suspended due to the coronavirus restrictions. In addition, some support services and application routes have temporarily changed:

  • Settlement Resolution Centre (SRC): the SRC will no longer be answering telephone calls. It will, however, continue to respond to email enquiries and provide a call back function when required. 
  • ID document scanner locations:  the ID document scanning services have been temporarily suspended
  • Postal route for submitting Identity evidence: the postal route for submitting identity evidence is currently suspended. The Home Office is unable to accept any documents by post, but all documents already sent to them will be returned as quickly as possible. Applications can still be made online using the EU Exit ID Document check App..
  • IOM support on the EUSS:  IOM caseworkers continue to advise and support vulnerable EU nationals. Local Authorities and 3rd Sector Organisations can make referrals for vulnerable individuals. Please contact [email protected] for further information and referral form.

The Covid-19 global health crisis has led to unprecedented measures including the closing of international borders, major travel restrictions and regulations put in place for public safety and health. In this context, all of the planned resettlement movements between 13 March to the end of April have been cancelled. The affected local authorities have been notified by the UK Home Office. IOM and UNHCR are supporting and keeping refugees up-to-date in the refugee-hosting countries. 

We remain in close communication with our UK Home Office counterparts to monitor and review the position going forward so as to resume resettlement movements when conditions allow.

Covid-19 News

IOM Asia-Pacific Appeals for USD 90.7 Million as Confirmed COVID-19 Cases Top 310,000 Across Region

Bangkok – ​As the number of new confirmed coronavirus disease (COVID-19) cases continue to rise across the region, the International Organization for Migration’s Regional Office for Asia and the Pacific is stepping up its work with governments and partners to ensure that all migrants, returnees and other displaced persons are included in efforts to mitigate and combat the pandemic’s impact.

COVID-19 Crisis: Over 2,000 Stranded Chadian Students Return Home Through The EU-IOM Joint Initiative

N’Djamena – Almost 2,000 stranded Chadian students are receiving assistance from the International Organization for Migration (IOM) to return home safely from Cameroon.

Ethiopian Survivors of Migrant Truck Tragedy on 24 March Return via IOM Assistance

Maputo/Addis Ababa – It was a tragedy that shook the African continent: remains of 64 migrants from Ethiopia found locked in a container at the back of a truck, discovered on 24 March near Tete, Mozambique after crossing over the Malawi-Mozambique border. 

COVID-19 & Immigration Detention: What Can Governments and Other Stakeholders Do?

United Nations Network on Migration 

Around the world today, we are witnessing the severe impacts of the use of migration-related detention on migrants, asylum-seekers and refugees during the COVID-19 pandemic – indefinite detention in overcrowded facilities for some, prolonged situations of irregularity and fear of detention for others, heightened risk of infection for all: migrants, staff, their families, and their communities. 

IOM Supports Vanuatu Response to Dual Challenge of Category 5 Cyclone, COVID-19

Vanuatu – The International Organization for Migration (IOM) is appealing for USD four million to respond to urgent needs in the Pacific island nation of Vanuatu in the aftermath of the recent devastating Category 5 Tropical Cyclone Harold (‘TC Harold’) which directly impacted over half of the country’s 272,000 residents. 

COVID-19 Emergency Shelter Provided for Homeless Migrants in Bosnia and Herzegovina

Sarajevo – A 1,000-bed camp for homeless migrants has begun operating in Bosnia and Herzegovina, with IOM support. The new facility, in the northern city of Bihac will remain open for the duration of the COVID-19 Pandemic.  

IOM Ethiopia Assists Hundreds of Returning Migrants in COVID-19 Quarantine Sites

Addis Ababa – Ethiopia continues to receive thousands of migrants returned from countries across the region and the Middle East, in response to the COVID-19 global health pandemic. IOM, the International Organization for Migration, is assisting more than 9,400 migrants in the country’s quarantine facilities. Migrants have been sent back to Ethiopia from the Kingdom of Saudi Arabia, Djibouti, Somalia, Sudan, and other countries over the last few weeks. 

IOM Iraq Leverages Mobility Data to Better Assess COVID-19 Impact

Erbil — Like parents everywhere, Iraqis are deeply concerned about their children’s education and the financial impact of COVID-19. A new IOM survey illuminates these everyday concerns and provides clear guidance on social attitudes in Iraq that will aid humanitarian actors working to address dire needs. 

IOM Iraq Appeals for USD 20.4 Million to Enhance National COVID-19 Response

Baghdad – IOM Iraq is appealing to the international community for USD 20,450,000 to contribute to halting further transmission of COVID-19 and mitigating the impact of the outbreak, including the socio-economic impact as well as the threat to public health.

"Migration is one of the key realities of our time. It cuts across communities, influences priorities, and shapes societies.
To realise the benefits of migration for migrants and host communities alike, our responses must be innovative, collaborative and designed beyond the immediate."


Dipti Pardeshi, Chief of Mission of the IOM UK Office