Information on the Covid-19 Emergency

COVID-19 – and the measures taken to combat it – have changed almost every aspect of life for people living in the UK, including migrants. During this time, access to information is not only vital to understand the risks to our health, but also to adapt to these new circumstances and look for help when it is needed. IOM UK has created a “COVID-19 Migrant Information Service” online platform to provide multilingual information on five key areas of every-day life that have been significantly impacted by the COVID-19 emergency: Health, Employment, Benefits, Housing, and Immigration

Many migrants can find it difficult to in navigate complex information as they may face linguistic barriers. Providing accessible information in multiple languages helps people to better understand the services they are entitled to and access them when needed. IOM UK is providing this information in English, Spanish, Portuguese, Arabic, Romanian, Chinese, Albanian and Vietnamese, with Polish to be added soon. 

Please visit to access multilingual information on COVID-19 measures and support in the UK.

In addition, IOM UK is offering a webinar, available on multiple dates, targeting frontline staff working on the COVID-19 response at a community level, to provide an overview of engaging migrant communities, diaspora leaders and migrant-led community organisations in a partnership approach to develop and communicate successful response measures. Please check the link below for further information and upcoming dates
“Engaging Migrant Communities in the Context of Covid-19: Lessons from the Field”

If you have any questions, please do not hesitate to reach out to us at: [email protected] 


The current outbreak of COVID-19 is – first and foremost – a health issue and affecting us all. The virus has shown that it does not discriminate - but many refugees, those forcibly displaced, the stateless and migrants are at heightened risk. IOM reiterates the need for migrant-inclusive approaches, in the overall COVID-19 response and calls on countries to address the particular needs and vulnerabilities of migrants, regardless of their immigration status, particularly in the spirit of Universal Health Coverage.

The crisis is also having an unprecedented impact on mobility both in terms of regimes for border and migration management, and the situation of all people on the move, including those displaced by conflict or disaster. The global mobility has been affected in the form of various travel disruptions, restrictions and blockages. To better understand how COVID-19 affects global mobility, the International Organization for Migration (IOM) has been working to map the impacts on human mobility, at Global, Regional and Country level. Resources ad information are available here

Since January, IOM’s global workforce has been mobilized across the world, and have been working with governments to plan their responses and save lives as the global health crisis evolves into the most significant mobility crisis ever. IOM COVID-19 response covers all regions of the world, and comprises a wide range of on-going and planned activities aimed at reaching the vulnerable and building operational capacities to address the mobility dimensions of this pandemic.

More information on IOM response can be found here and the situational reports here

The EUSS continues to be open for applications from EU nationals and eligible non-EU nationals. While the deadline for applications remains 30 June 2021, it is important to apply as soon as possible. Having settled status is very helpful when seeking financial support in the event of losing a job or struggling to pay rent as it automatically proves that you have a right to reside in the UK.  

While applications under the EU Settlement Scheme continue to be processed, they will take longer than usual. Many support services are currently suspended due to the coronavirus restrictions. In addition, some support services and application routes have temporarily changed:

  • Settlement Resolution Centre (SRC): the SRC will no longer be answering telephone calls. It will, however, continue to respond to email enquiries and provide a call back function when required. 
  • ID document scanner locations:  the ID document scanning services have been temporarily suspended
  • Postal route for submitting Identity evidence: the postal route for submitting identity evidence is currently suspended. The Home Office is unable to accept any documents by post, but all documents already sent to them will be returned as quickly as possible. Applications can still be made online using the EU Exit ID Document check App..
  • IOM support on the EUSS:  IOM caseworkers continue to advise and support vulnerable EU nationals. Local Authorities and 3rd Sector Organisations can make referrals for vulnerable individuals. Please contact [email protected] for further information and referral form.

The Covid-19 global health crisis has led to unprecedented measures including the closing of international borders, major travel restrictions and regulations put in place for public safety and health. In this context, all of the planned resettlement movements between 13 March to the end of April have been cancelled. The affected local authorities have been notified by the UK Home Office. IOM and UNHCR are supporting and keeping refugees up-to-date in the refugee-hosting countries. 

We remain in close communication with our UK Home Office counterparts to monitor and review the position going forward so as to resume resettlement movements when conditions allow.

Covid-19 News

Nigeria: IOM Builds Quarantine Shelters as Conflict-Affected Borno State Records First COVID-19 Cases

Maiduguri – Conflict-affected communities in north-east Nigeria are increasingly vulnerable to the COVID-19 pandemic as cases begin to be reported in Borno State. An outbreak would have devastating consequences for millions of internally displaced persons (IDPs) throughout the region, a majority of whom live in overcrowded and underserviced camps. 

Town Criers, Troubadors Raise COVID-19 Awareness in Rural Chad

N’Djamena – In Chad, a landlocked country in Central Africa, more than 70 per cent of the population is rural and with limited access to digital information channels. Many of these communities are ‘disconnected’ from radio and cellphone coverage, leaving them out of critical COVID-19 sensitization messages. 

One Year After Cyclone Kenneth, Northern Mozambique Faces Challenges Including COVID-19

Pemba – First the Cyclone, now the contagion. Northern Mozambique is reeling from nature’s blows over the past year. 

On 25 April 2019, the Category-4 tropical Cyclone Kenneth struck the communities of some 280,000 people. The Province of Cabo Delgado, which borders Tanzania, is marked by displacement due to insecurity which generates important humanitarian needs. In February 2020, cholera was identified, affecting hundreds of people. Now COVID-19 brings a new threat. 

Local Leaders Mobilised to Fight against COVID-19 in Ethiopia

Addis Ababa – In the wake of the COVID-19 induced state of emergency in Ethiopia, the International Organization for Migration (IOM) is mobilizing its network of local community leaders to help with awareness and prevention activities designed to stop the spread of the disease.   

Migration from Africa to Gulf Countries Decreases, Risks Facing Migrants Increase as Countries Grapple with COVID-19

Nairobi/Cairo – Migration on the world’s busiest maritime route from the Horn of Africa to Gulf countries has dropped dramatically since the onset of the COVID-19 pandemic while stigmatization and ill

Migration from Africa to Arabian Gulf Decreases, Risks Facing Migrants Increase as Countries Grapple with COVID-19

Nairobi/Cairo – Migration on the world’s busiest maritime route from the Horn of Africa to the Arabian Gulf has dropped dramatically since the onset of the COVID-19 pandemic while stigmatization and i

IOM Responding to New COVID-19 Outbreak in Greece

The International Organization for Migration is responding to a new outbreak of COVID-19 in an IOM-managed temporary accommodation facility for asylum seekers in Southern Greece after 150 people tested positive for th

Citi, IOM Join Forces to Support COVID-19 Relief Efforts in Latin America

New York – Citi announced on Monday (20/04) that Citi and the Citi Foundation have selected the International Organization for Migration (IOM) as one of four partners for a new employee donation campaign called “Double the Good”. For every USD 1 donated by a Citi employee in support of COVID-19 relief, Citi will donate USD 1 to assist IOM’s response in Latin America. 

Digital Space for Migrants Supplies 3D-Printed Face Shields to Hospitals Treating COVID-19 Cases in Djibouti

Djibouti – A digital training space set up for young migrants has joined the COVID-19 response in Djibouti, supplying protective face shields to health workers after the first case of the virus was detected in the country on 18 March. 

"Migration is one of the key realities of our time. It cuts across communities, influences priorities, and shapes societies.
To realise the benefits of migration for migrants and host communities alike, our responses must be innovative, collaborative and designed beyond the immediate."


Dipti Pardeshi, Chief of Mission of the IOM UK Office