UK Nationals Support Fund (UKNSF) Project

The International Organization for Migration (IOM) provides practical support to UK Nationals who may find it harder to complete their residency applications to secure and maintain their residency rights in EU countries now that the UK has left the EU. Through the UK Nationals Support Fund (UKNSF), we aim to reach at-risk UK Nationals through information activities and practical support in France, Spain, Poland, Slovakia, Germany, Italy, Portugal and Malta. Together with other partners and in close coordination with the UK Embassies in these countries, we raise awareness among UK Nationals, share accessible information on residency requirements, and provide direct practical support in completing applications for those in situations where access to information and application processes are difficult. 

While information provided online and through other media is available to all, we focus on individuals who face specific challenges, such as people living with disabilities, those grappling with chronic illness, language and literacy barriers, or barriers in accessing technology.

For more information on the support provided by IOM across the 8 European countries please contact


Helpline +44(0)7999028428 (office hours)

Advice for UK Nationals returning to EU countries from the 1st January 2021
UK nationals and their family members currently living in EU countries before 31 December 2020 should be aware of the following:

•    On 31 December 2020 the transition period ends. 
•    As of 1 January 2021, UK nationals will be treated as third country nationals (non-EU citizens). 

If you are covered by the Withdrawal Agreement (i.e you have been a resident in an EU country in 2020) and you have travelled over the transition period, you will need to prove that you are a Withdrawal Agreement beneficiary when traveling back after 1 January 2021.

Please use the Living in Guides for the relevant EU country to find out more information on what documents may be used. The Living in Guides for our countries of focus can be found below. 



If you are a UK nationals living in Brittany, Normandie, Paris, Ile de France, Pays de la Loire, Hauts de France you can get in touch with IOM France Saint-Brieuc office:

  • Helpline: (0033) (0) 809 549 832 (local call rate) | Monday & Tuesday, 2-4 pm | Wednesday &Thursday,10.30 am-12.30pm
  • Email: 

More information on IOM France website here


IOM Germany can assist UK Nationals living in Baden-WürttembergBavariaBerlinBrandenburgHesse, Mecklenburg-Western PomeraniaRhineland-PalatinateSaarlandSaxonySaxony-Anhalt, Schleswig-Holstein and Thuringia

More information on IOM Germany website 


If you are a UK national living in Italy, you can get in touch with IOM Italy office:

  • Helpline: 800 684 884 | Monday & Tuesday, 10am-1pm | Wednesday & Thursday 2-4.30pm
  • Email:

More information on the UKNSF in Italy is available here


More information on IOM Poland website here


If you are a UK nationals living in Portugal, you can get in touch with IOM Portugal office:

  • Helpline: +351 913 886 456
  • Email: 
  • Office hours: Monday-Friday, 10:00am-12:00pm & 2:30pm-4:00pm.

More information on the UKNSF in Portugal is available here


For information on the project and support in Slovakia, you can get in touch with IOM Slovakia office:

​​​​​More information on the UKNSF in Slovakia is available here 


In Spain, the project will support UK nationals residing in Spanish territory with a special focus on the Community of Madrid, the Community of Andalusia , the Region of Murcia, Castilla León, Castilla La Mancha, Extremadura, Ceuta and Melilla.

  • Helpline
    Madrid, Castilla León, Castilla La Mancha, Extremadura: (0034) 699 581 855
    Murcia: +34 648 642 543
    Andalusia, Ceuta, Melilla: +34 650 339 754 / 616 825 704

Available from Monday to Thursday, from 3 pm until 5.30 pm

More information on the UKNSF in Spain is available here


For information on the project and support in Malta, you can get in touch with IOM Malta office:

  • Freephone 80065046 | Monday and Tuesday from 2 pm to 4.30 pm; Wednesday and Thursday from 10 am to 1 pm
  • Email:

More information on IOM Malta website:

IOM global work in this area complements government services and provides assistance to migrants with information on their rights and access to procedures, especially for those living in more difficult circumstances. The International Organization of Migation (IOM) has been working for nearly 75 years to promote humane, orderly and regular migration. This new project brings together many areas of IOM’s work which helps people to avoid ending up in an irregular or undocumented situation, including our expertise in regularization, integration, ID management, and directly assisting migrants who find themselves in difficult or vulnerable situations.

The seven EU Member States that we will be working in, were determined based on assessed needs and in coordination with some of the other grantees of the UKNSF, so that as many UK nationals as possible could be supported. Please keep checking this page to find up-to-date information on requirements, procedures and our initiatives in the seven EU Member States to support those who may struggle to complete residency or registration applications.


The information in this section and any other Materials created by IOM in the context of the UK Nationals Support Fund project may contain third-party content, which is not created, owned, or administered by IOM. This section or other UKNSF Materials may also contain links to third-party sites. 
Third-party content and links are for informational and convenience purposes only. The third-party content on this section or on the Materials may be the intellectual property of the third-party content provider, and permission to use such Materials must be requested from the copyright owner. 
This section may host advice, opinions, and statements of various information providers. Although IOM makes reasonable efforts to obtain reliable content from third parties IOM does not represent or endorse the accuracy or reliability of any such content and assumes no responsibility for the accuracy or privacy practices of third-party content or links. Any reliance thereupon shall be at the User’s own risk. 

"Migration is one of the key realities of our time. It cuts across communities, influences priorities, and shapes societies.
To realise the benefits of migration for migrants and host communities alike, our responses must be innovative, collaborative and designed beyond the immediate."


Dipti Pardeshi, Chief of Mission of the IOM UK Office