Migrant Assistance


​​​​​​​Although the majority of migrants move without the need for targeted services, some find themselves in need of assistance and protection. In the UK, some migrants wish to return to their country of origin but lack the means to do so.

Dignified and humane assistance to migrants in need is an important element of IOM’s work. We provide reliable migrant assistance through the two areas below.

Transit Assistance

We have a team based at Heathrow Airport which provides transit assistance to refugees and migrants moving through the airport. Working around the clock, the IOM UK’s Heathrow Airport Team is working to ensure refugees and migrants arrive at their final destination safely and smoothly.

Since 2003, we have assisted almost 150,000 migrants and refugees transit through London Heathrow.

Return and Reintegration Assistance

We coordinate reintegration assistance through the Facilitated Return Scheme Reintegration Support Project for returned migrants in need of support on arrival.

Return assistance will also be provided to victims of trafficking, exploitation, or abuse who are returning to a country within the European Economic Area (EEA), and who otherwise may not be able to receive support. Where possible, we provide reintegration assistance to people at risk around the world, and advocate for more comprehensive and sustainable reintegration support services.



Transit Assistance

IOM UK has a team based at Heathrow Airport which provides transit assistance to migrants and refugees. Since 2003, IOM UK has assisted almost 150,000 migrants and refugees transit through London Heathrow.

Working around the clock, IOM’s Heathrow Airport Team will continue to provide transit assistance to refugees and migrants moving through the airport, ensuring they arrive at their final destination safely and smoothly.


Return & Reintergration Assistance

IOM UK will continue to coordinate reintegration assistance through the Facilitated Return Scheme Reintegration Support Project for returned migrants in need of support on arrival.

Return assistance will also be provided to victims of trafficking, exploitation or abuse who are returning to a country within the European Economic Area (EEA), and who otherwise may not be able to receive support. Where possible, IOM will provide reintegration assistance to victims around the world, and will advocate for more comprehensive and sustainable reintegration support services.